March 24, 2011 | 10:00am Pacific Time
Communicating During the Six Stages of a Crisis
Are you prepared to send the right message when an emergency occurs? When high stress levels and confusion surface, your message needs to reach your stakeholders and provide clear and immediate direction. Every crisis has six distinctive stages, and each stage requires a separate message to those affected.
Join crisis communications expert, Dr. Robert C. Chandler as he discusses the intersection of communication with the crisis lifecycle. This complimentary webinar will feature Dr. Chandler's Six Stages of a CrisisTM methodology and will use message mapping communication best practices to improve your communication during the chaos.
What you will learn:
- The lifecycle of a crisis
- How and what to communicate during the 6 stages of a crisis
- How to map your communications strategy
- The unpleasant realities you must account for in an emergency communications plan
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There is no charge to attend this webinar; Everbridge is pleased to share incident notification resources, best practices, and domain expertise with the business continuity/disaster recovery community.
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